A Salesforce Administrator is a professional responsible for managing and customizing an organization's Salesforce platform to improve business processes and productivity. They act as the bridge between business needs and technology by configuring Salesforce without needing to write code.
Duration: 6 Weeks (6-8 hrs/week) Learning Format: Live/Online/Interactive
The Salesforce Admin course provides a comprehensive introduction to the Salesforce platform, focusing on core administrative features and functions. Candidates will learn how to manage users, configure the system, automate processes, and generate insightful reports. The course is ideal for beginners aiming to build a strong foundation in CRM and prepare for the Salesforce Certified Administrator exam.
Duration: 6 Weeks
Level: Beginner to Intermediate
Goal: Equip interns with the skills needed for junior Salesforce Admin roles and prepare for certification.
Introduction to Salesforce & CRM + Org Setup
Topics:
Outcome: Navigate Salesforce confidently and set up a basic org structure.
Data Modelling & Data Management
Topics:
Outcome: Structure and manage clean, relational data in Salesforce.
Business Logic & Automation (Flows & Rules)
Topics:
Outcome: Automate key business processes using Salesforce’s declarative tools.
Reports, Dashboards & Analytics
Topics:
Outcome: Build visual analytics for decision-making and performance tracking.
Final Project + Certification Prep
Topics:
Outcome: Demonstrate your knowledge in a real-world project and prepare for next steps.
HR & Career Skills Week
Outcome: Build soft skills and career readiness for entry-level Salesforce roles.
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